About BHBH

Better Housing Better Health (BHBH) is a longstanding service working to reduce the number of people in fuel poverty and improve domestic warmth & wellbeing.

It is coordinated by National Energy Foundation (registered charity number 298591), but involves many other organisations across Buckinghamshire, Oxfordshire, Watford, Milton Keynes, Luton, Central Bedfordshire and Dacorum with a cross-referral mechanism in place to maximise the benefit to residents of each organisation’s field of expertise.

Helpline Service

The service provides a central helpline, 0800 107 0044, able to give impartial expert advice on to reduce energy bills and improve the energy efficiency of the home.

Although a lot of services that we offer are only available to vulnerable residents, any resident looking for advice is encouraged to call the helpline.  There is also a dedicated email address to make enquiries: bhbh@nef.org.uk.

Outreach Activity

If funding is available, BHBH may be able to arrange a visit to your local community group and deliver a talk about fuel poverty and energy saving advice. We have delivered events at a range range of groups including community lunches, carers groups, retirement or 50+ groups, fairs and flu clinics. Please contact us to learn more.


We can also deliver training sessions to teams and organisations that work directly with residents vulnerable to the cold such as frontline health and social care staff. training will provide attendees with the tools and knowledge to both understand and identify those at risk to fuel poverty and cold home. Contact us to learn more about this.