Fundraising Policy

NEF’s mission is to utilise our experience to deliver forward-thinking projects. We will provide leadership, support, and advice in promoting domestic energy and raise awareness of the importance of sustainable housing for the health of the public and the planet.

To help guarantee the availability of continuing funds to pay for this work, NEF aims to maintain a broad base of fundraising activities. The purpose of this policy is to ensure clarity and transparency about how we raise our funds.

What fundraising legislation do we follow?

UK fundraising practice must follow the relevant legislation – set out in the Charities Acts, other relevant legislation, and local government by-laws. Fundraising is regulated in England and Wales by the Fundraising Regulator which holds the Code of Fundraising Practice for the UK and which makes sure all fundraising is legal, open, honest and accountable.

Responsible Fundraising

We actively seek to work with external organisations and individuals to achieve shared objectives however it is vital that we maintain our independence and do not allow any external partnership to bring the reputation of NEF into disrepute.

NEF’s key principles of responsible fundraising are:

  • We have honest relationships with our donors.
  • We retain our independence and avoid over reliance on one or more donors.
  • We have good processes for making decisions about who we accept money from.
  • We seek to be as cost effective as possible in developing sustainable fundraising income streams.
  • We will adhere to all Fundraising Regulator Codes of Practice to ensure best practice, transparency and accountability and are governed by the Charities Act.

This policy applies to all members of our charity. Responsibility for the acceptance and refusal of gifts rests ultimately with the board of trustees even where decision making has been delegated to the Chief Executive Officer.


The National Energy Foundation is a registered charity (Charity No. 298951), which complies with all relevant UK laws and regulatory guidelines, including those issued by the Charity Commission, HMRC and the Fundraising Regulator.

In soliciting funds, we will not knowingly mislead or provide false information, nor put undue pressure on a donor, particularly if he/she may be vulnerable.

We will also take all reasonable steps to avoid asking for regular donations (for example, by direct debit) from anyone aged under 18.

When does this policy apply?

As a NEF volunteer or member of staff involved in any activity to raise funds for NEF, you must follow this policy. Fundraising activity includes all activities covered by the Code of Fundraising Practice, and any social enterprise activity.

What should I do if someone has a complaint about fundraising?

It’s our aim that everyone who donates to NEF has an extremely positive experience. But we understand that sometimes this may not happen, and supporters may not be happy with their experience. If this happens you should report any complaints in line with the NEF complaints policy.

What should I do if I have a concern about NEF’s fundraising practice?

As a member of staff, a volunteer or a member of the public, if you have a serious concern about NEF’s fundraising practice you should inform NEF, in line with the Whistleblowing Policy.

Examples of the types of concern you might raise under the whistleblowing policy (as opposed to complaints) are:

  • Criminal offences
  • Breach of any legal or professional obligation
  • Breach of the Fundraising Code of Practice
  • Deliberately concealing any of the above

If you have concerns about fundraising practice, and can’t resolve your concerns within NEF, you should share them with the Fundraising Regulator.

Acceptance of Donations

We accept donations on a good faith basis. That is there is a presumption that a donation is acceptable, unless there is evidence to the contrary. We carry out appropriate risk based due diligence to mitigate this risk to an acceptable degree.

In deciding to accept, or reject, a donation we balance the impact on our beneficiaries of not accepting the funding, against the impact on our charity of accepting a donation that should not have been. That may include risks such as harm to our beneficiaries’ interests, reputational damage, loss of public trust and the risk of breaking the law.

Factors we will consider in making decision will include any physical or mental-health condition, disability or learning difficulties the person may have, whether the person is facing times of stress or anxiety, whether a donation is likely to affect the person’s or organisations ability to sufficiently care for themselves or leave them in financial hardship, how well the person can speak and understand English, whether the person is under the influence of alcohol or drugs and the person’s age.


Refusal of Donations

We will not accept a donation where there are reasonable grounds to believe:

  • The individual or organisation holds views or is involved in activities incompatible with our values as a charity.
  • The donation may be an attempted scam, or to launder money or evade tax, or is in some other way illegal.
  • There may be private benefit linked to the donation, such as an obligation to purchase goods or services from a specified company.
  • Conditions attached to the donation are so inflexible that they undermine our independence.
  • Or are so onerous as to compromise our effectiveness.
  • Or restrict who may benefit to the extent of undermining our public benefit obligation.
  • The cost of accepting the donation would exceed its value.